At Malco Hardware Supplies, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or interact with us.
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1. Who We Are
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Malco Hardware Supplies
Address: 15/17 Triq Felice, Zabbar, Malta
Email: info@malcohardware.com
Phone: +356 21800191/+356 27012823
For data protection purposes, we act as the Data Controller of your personal information.
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2. Information We Collect
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We may collect and process the following types of personal data:
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Contact Information: Name, email address, phone number, company name, and postal address.
Account or Order Details: If you open a trade account or make purchases with us.
Website Usage Data: IP address, browser type, device information, and pages visited.
Communication Data: Emails, messages, or form submissions sent via our website.
We only collect data that you voluntarily provide or that is automatically collected through standard web analytics.
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3. How We Use Your Information
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We use your information to:
Respond to your enquiries or process quote requests
Manage trade accounts and customer relationships
Send updates about products, promotions, or services (only if you have consented)
Improve our website and user experience
Comply with legal or regulatory obligations
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4. Legal Basis for Processing
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We process your data based on one or more of the following legal grounds:
Your consent (e.g., when subscribing to our mailing list)
Performance of a contract (e.g., fulfilling orders or trade account requests)
Legitimate interest (e.g., improving our services or communications)
Compliance with legal obligations
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5. Data Sharing and Disclosure
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We do not sell or rent your personal data. However, we may share it with:
Trusted service providers (e.g., website hosting, delivery, or email platforms)
Professional advisors (e.g., accountants, IT support)
Regulatory authorities, if legally required
Strict confidentiality and data protection agreements bind all third-party partners.
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6. Data Retention
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We retain your personal information only as long as necessary to:
Fulfil the purposes for which it was collected
Comply with legal, accounting, or reporting obligations
Once data is no longer needed, it will be securely deleted or anonymised.
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7. Cookies and Website
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Analytics: Our website uses cookies to improve user experience and analyse website traffic. Cookies are small files stored on your device that help us remember your preferences. You can control or delete cookies through your browser settings. However, disabling cookies may affect site functionality.
8. Your Rights Under GDPR
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You have the right to:
Access a copy of the personal data we hold about you
Request correction or deletion of your data
Withdraw consent at any time (where applicable)
Object to processing or request restriction of processing
Data portability (receive your data in a structured, machine-readable format)
To exercise your rights, don't hesitate to get in touch with us at malco.
9. Data Security
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We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, misuse, or disclosure. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.
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10. Links to Other Websites
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Our website may include links to external sites. We are not responsible for the privacy practices or content of those third-party websites.
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11. Updates to This Policy
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We may update this Privacy Policy from time to time to reflect legal, technical, or business developments. The latest version will always be available on this page.
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12. Contact Us
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If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
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Malco Hardware Supplies
Email: privacy@malcohardware.com
Phone: +356 21800191/+356 27012823
Address: 15/17 Triq Felice, Zabbar, Malta